Course and Services Terms of Service for The Twin Flame Alchemist

Welcome to The Twin Flame Alchemist (www.thetwinflamealchemist.com). These Terms of Service (“Terms”) govern your access to and use of the online courses and coaching services (“Services”) provided by The Twin Flame Alchemist. By purchasing or accessing the Course or Services, you agree to comply with and be bound by the following Terms.

Strict Cancellation Policy for Sessions & Consultations

Sessions & Consultations are provided as a courtesy to current and prospective clients and are conducted based on a mutually agreed-upon schedule. By booking a Session or Consultation, you agree to the following strict cancellation and rescheduling terms:

1. Late Arrival:

If you are more than 10 minutes late for your scheduled Session or Consultation, and you have not rescheduled or canceled the consultation through the appointment link in your confirmation email at least 24 hours in advance, the consultation will be considered forfeited. In such cases, no rescheduling or rebooking for another free consultation will be offered.

2. No-Show Policy:

If you fail to show up for a scheduled Session or Consultation without prior notice or rescheduling through the appointment link in your confirmation email, the consultation will be terminated, and no rescheduling for another free consultation will be provided.

3. Rebooking After Forfeiture or No-Show:

If you forfeit or fail to show up for your any free Consultation, you will be required to book a full 1-hour consultation with a deposit. This deposit will be credited towards the cost of a full 7-session private coaching package, should you decide to proceed with booking the package.

These policies are in place to respect the time and energy invested in offering these consultations and to ensure availability for clients who are committed to their journey. By booking, you confirm your agreement to these terms.

If you have any questions about this policy, please reach out prior to booking.

4. Access

– Access to the Course is granted exclusively to individuals who have completed the payment process. Access is provided solely by The Twin Flame Alchemist. Sharing login details or course content with others is strictly prohibited.

– The Twin Flame Alchemist reserves the right to deny or revoke access to any student who fails to comply with these Terms.

5. Course Content

– The content, including but not limited to videos, text, images, and materials within the Course, is owned by The Twin Flame Alchemist and protected by copyright laws.

– Access to the Course content is granted upon payment in full. Students may use the content for personal, educational purposes only.

– Students may not copy, distribute, or otherwise use the content for any other purpose without prior written permission from The Twin Flame Alchemist.

6. Payments

– Payment is due upon receipt of the invoice, and full payment must be made before access to the Course or Services is granted.

– If a payment fails, access to the Course materials or Services will be denied until the outstanding payment is settled.

7. Refund Policy

– Absolutely NO REFUNDS on Digital Products and Courses:
Due to the immediate access and downloadable nature of all digital materials (including courses, trainings, meditations, replays, and any member content), no refunds will be issued under any circumstances. By purchasing any digital product, you acknowledge and agree that all sales are final. Please make sure you’re fully aligned before purchasing, as there is no “trying it out” or “changing your mind” once access is granted.

– Private Consultations or Coaching Sessions:
All payments for consultations & coaching sessions are non-refundable unless you cancel at least 24 hours before your scheduled session time.
If you cancel later than 24 hours before your session (i.e., with less than 24 hours’ notice), no refund or credit will be issued.

If you do cancel at least 24 hours in advance, you may receive a refund minus credit card processing fees. These fees are non-refundable under any circumstance—I do not absorb third-party transaction costs.

– No-Shows and Tardiness:
If you are more than 10 minutes late to your private session, the session will be considered forfeited, and no refund or reschedule will be offered.
If you do not show up to your session at all, it is treated as a missed appointment, and no refunds or credits will be provided.

– Changing Your Mind or Life Circumstances:
Coaching and course enrollment is for those who are truly ready to do the work. If you “change your mind,” experience financial shifts, or simply decide not to attend or participate—these are not valid grounds for a refund. Life happens, and so does resistance. I invite you to use that as part of your process, not an exit.

– Transfers or Pauses:
There are no pauses, transfers, or deferrals allowed once a course or coaching program begins. Your access window begins at purchase. Use it or lose it.

For questions regarding coaching inquiries, feel free to send a direct message or email Mary at [email protected].

8. Jurisdiction

– These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles.

9. Intellectual Property

– All Course content is provided for educational purposes only and is protected by copyright and other intellectual property laws.

– Unauthorized use of the content, including reproduction, distribution, or transmission in any form or by any means, is strictly prohibited.

10. Disclaimers

– The Course and Services are provided for educational and informational purposes only. The Twin Flame Alchemist does not guarantee any specific results from participating in the Course or Services.

– Coaching sessions are intended for spiritual guidance and will not substitute for professional medical advice, diagnosis, or treatment. The sessions are designed to facilitate personal growth, self-discovery, and spiritual development. Although Mary is a spiritual alchemist, twin flame coach, clinical hypnotherapist, and quantum healing hypnotherapist, she is not a mental health professional, psychologist, or medical practitioner. The services provided are not intended to replace professional medical, psychological, or therapeutic advice.

11. Use of Customer Feedback

– By providing feedback or testimonials about the Course or Services, you grant The Twin Flame Alchemist permission to use your feedback in marketing and promotional materials.

– Feedback may be edited for clarity and length but will not alter the original meaning or context.

12. Protection Against Non-Payment

– In the event of non-payment or a payment dispute, The Twin Flame Alchemist reserves the right to suspend or terminate the student’s access to the Course or Services without notice.

13. Protection Against Ineligible Refund Requests

– Refund requests are not accepted, as all sales are final. Attempts to dispute a charge with a payment processor or credit card company will be considered a breach of these Terms.

14. Protection of The Course Creator’s Reputation

– Students and clients agree not to make any false or disparaging statements about The Twin Flame Alchemist, its Course, Services, or its instructors. Any violation of this provision may result in immediate termination of access to the Course or Services and potential legal action.

15. Protection of the Students and Clients

– The Twin Flame Alchemist respects the privacy of all students and clients. Personal information collected during registration or session scheduling will be kept confidential and not shared with third parties without consent, except as required by law.

16. Copyright/IP Policy

– The Twin Flame Alchemist retains all rights, title, and interest in and to the Course and Services content, including all copyrights, trademarks, and other intellectual property rights.

– Any reproduction or redistribution of the Course or Services content without the express written consent of The Twin Flame Alchemist is strictly prohibited.

17. Bonus Materials Guidelines

– Any bonus materials provided as part of the Course are subject to the same terms as the main Course content and are not transferable.

18. Dispute Resolution Policy

– Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in New York, in accordance with the rules of the American Arbitration Association. Each party shall bear its own costs of arbitration.

19. Confidentiality

– Students and clients agree to keep all Course materials, communications, and other information shared by The Twin Flame Alchemist confidential and not disclose or use them for any purpose other than participating in the Course or Services.

For any questions or concerns, please contact [email protected].